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Hands On Resources & Materials
This poster is meant to be posted in hospitals, clinics and other public service organizations. It states: "You have the right to an interpreter at no cost to you. Please point to your language. An interpreter will be called. Please wait" in English and many other languages, with the name of the language above each statement, so that the client can point to their language as an indication of what language interpreter the provider should locate.
"I Speak" Cards
These cards are double-sided, with the same text in English on one side and a second language (Spanish, Portuguese or Vietnamese) on the other side in order to facilitate communication. The card states I speak Spanish/Portuguese/Vietnamese. I cannot communicate well in English. Please provide me with a qualified interpreter. By law, the institutions that receive federal funds (i.e. Medicaid, Medicare, Food Stamps) must provide the services of a qualified interpreter to patients/clients who are not fluent in English. This law is meant to provide all people with equal access to public services. The interpreter's services must be provided at no cost to the patient/client. We recommend that you note this person's spoken language in his/her file. To report your experiences and results with this card please call 504-331-4071. We do not provide interpretation services.
Please call 504.331.4071 for more information or cards. Provided through funding from Tulane University Community Health Centers and Entergy in collaboration with the Latino Apostolate of the Episcopal Church.
This Website of the Federal Interagency Working Group on Limited English Proficiency website provides information about legislation and regulations related to language access, as well as other related resources, publications and information.
American Translators Association (ATA)
- Health organization administration or providers: this network can link you to registered and certified translators and organizations offering translation services across the country with specialties in different areas including health care.
- Translators: this association offers membership, certification and training and development resources.
Examples of Websites Containing Patient Education Materials in Language Other than English
This document is a good resource for patient education materials in multiple languages. The document is an excerpt from A Patient-Centered Guide to Implementing Language Services in Health Care Organizations. It lists several websites with multilingual patient education materials and explains what type of materials can be found on each site, and for what for what purpose.
This Office of Minority Health website offers:
- Cultural competency online continuing education courses for Nurses, Social Workers and Physicians.
- Cultural competency development support and resources for advocates and individuals in the healthcare field.
The Office of Minority Health Cultural Competency Curriculum Modules Video Vignettes, a part of A Physician's Practice Guide to Culturally Competent Care, show through short clips of cultural and linguistic case studies played out in healthcare settings. These clips demonstrate why cultural and linguistic competency is important.
Brochures designed to improve health communication between patient and provider through 3 basic questions. Brochures are available in English, Spanish, Arabic and other languages. This is a project of the Partnership for Clear Health Communication at the National Patient Safety Foundation.
Patient Education Materials in Multiple Languages (EthnoMed)
This site offers patient education information in multiple languages, which you can browse by topic or by language. Other helpful websites with similar resources are listed on the side of the page as well.
Patient Education Materials in Multiple Languages (Medline Plus)
This site through the National Library of Medicine and the National Institute of Health offers patient education information in multiple languages, which you can brows by topic or by language.
Please contact Katrina Badger at: katrinabadger@reachnola.org with any additional resources to add to the website or any questions.